Microsoft Dynamics CRM

Linx Business Solutions is powered by Microsoft Dynamics® CRM, a world-class customer relationship management platform backed by the depth and breadth of Microsoft’s technology vision, and Microsoft’s more than $9 billion annual financial research and development investments towards advancing its Microsoft Dynamics® business applications. With this foundation, Linx’s comprehensive association management solution consolidates all your data, tools and resources in a centralized database system to streamline operations, unify management and promote exceptional relationships.  The advanced system helps you meet the diverse needs of your members and gives your leadership data-driven insight to make educated, informed decisions to advance your organization.

The Power of the Platform

The Microsoft Dynamics CRM solution enables your organization to improve marketing effectiveness, boost sales, and enrich customer service interactions by providing your staff with powerful tools and customer information directly within the familiar Microsoft Outlook® user interface or a web browser to ensure rapid user adoption. Its robust business intelligence capabilities help users access and gather the right data and analytical insight to make intelligent decisions that will advance your organization, while its flexible customization options allow you to quickly react and adapt to today’s rapidly changing competitive landscape.

  • Marketing: Maximize marketing spend with flexible segmentation tools, simplified campaign management capabilities, intuitive response tracking, and insightful analytics to improve overall marketing effectiveness.
  • Sales: Win more deals with full lead-to-cash visibility, lead and opportunity tracking, streamlined approvals and real-time sales forecasts to drive increased sales output and higher close rates.
  • Customer Service: Delight customers by empowering your staff with tools that simplify case management, streamline escalations, improve knowledge sharing, and enable more effective account management.
  • Extend CRM beyond Sales & Service: Boost staff productivity and streamline your business by maximizing the value of your relationships through intuitive tools and contextual data visualizations, role-based forms, flexible workflows and automated business processes.